Privacy Policy

PRIVACY POLICY

Illinois Digital Service is committed to protecting your privacy.

Scope

This Privacy Policy (Policy) describes how Illinois Digital Service treats personal information on our website where the Policy is located (Platform). Please note that this Policy applies only to Illinois Digital Service and does not apply to other entities.

Types of Information We Collect

We collect information from you and about you. Here are some examples of the information we may collect:

  • Contact Information — For example, we may collect your name, mailing address, telephone number, and email address.
  • Information You Submit — We may collect any information that you submit on the Platform. For example, if you submit an application or inquiry, we may collect information about your interests, occupation, and other information.
  • Device Information — For example, we may collect the type of device you use to access our Platform. We may also collect your device identifier, IP address, or mobile operating system.
  • Other Information — If you use our website, we may collect information about the browser you are using. We might look at what site you came from, or what site you visit when you leave us.

How We Collect Your Information

We collect your information in different ways. Below are some examples of how we may collect your information.

  • Directly From You — For example, when you interact with our social media accounts or submit information to us through our website.
  • Passively — For example, when you visit and navigate our Platform on any device. We may also collect information about users over time and across different websites and devices when you use the Platform. For example, we may use Google Analytics on our Platform to obtain insights about traffic to our Platform and similar uses.
  • From Third Parties — We may receive information about you from other sources. For example, this may include receiving information from our partners, including analytics vendors or philanthropic partners. It may also include receiving information from our affiliates.
  • By Combining Information — For example, we may combine information that we collect offline with information we collect through our Platform. We may also combine information we collect about you from the different devices you use to access our Platform.

How We Use Your Information

Examples of how we may use your information include:

  • To Run and Improve Our Platform — We may use your information to make our Platform and organization better. We may also use your information to provide you with information about our organization.
  • To Respond to Your Requests or Questions — This may include responding to your feedback.
  • To Communicate With You — We may communicate with you about our relationship. We may also contact you about this Policy or our Platform terms and conditions.
  • For Marketing Purposes — We may provide you with information about our organization, specific events, and our other initiatives.
  • For Security Purposes — This could include protecting our organization and visitors to our Platform.
  • As Otherwise Permitted By Law or As We May Notify You
  • As Requested or Directed By You

How We Share Your Information

We may share your information in the following ways:

  • Internally — We may share your information with our parent, subsidiary, and affiliate entities.
  • With Our Service Providers — We may share your information with third parties who perform services on our behalf. For example, this may include companies that send emails on our behalf or help us run our Platform.
  • With Any Successors to All or Part of Our Organization — For example, if we merge with, are acquired by, or sell part of our organization to another entity. This may include an asset sale, corporate reorganization, or other change of control.
  • To Comply With the Law or To Protect Ourselves — For example, this could include responding to a court order or subpoena. It could also include sharing information if a government agency or investigatory body requests. We might share information when we are investigating a potential fraud.
  • For Other Reasons We May Describe to You
  • As Requested or Directed By You

Children Under 13

The Platform where this Policy is located is meant for adults. We do not knowingly collect personally identifiable data from persons under the age of 13, and strive to comply with the provisions of COPPA (The Children's Online Privacy Protection Act).

If you are a parent or legal guardian and think your child under 13 has provided us with information, please contact Digital Harbor Foundation. Please mark your inquiries "COPPA Information Request."

Choices Regarding Your Information

You have certain choices about how we use your information. Certain choices you make are browser and device specific.

  • Marketing Communications — You can opt out of receiving our marketing communications and newsletter. Note that you will still receive transactional messages from us, including responses to your inquiries.
  • Cookies — You can adjust your browser to control cookies — to require your affirmative acceptance for new cookies, automatically reject cookies, and/or delete or disable existing cookies. Note that deleting or blocking cookies may impact your experience on our website, as some features may not be available.
  • Google Analytics — We may use Google Analytics on our Platform to help us understand how you use our Platform. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on (opens in new tab).

Our Do Not Track Policy

Some browsers have "do not track" features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our site may not work. If you block or reject cookies, not all of the tracking described here will stop.

Your Privacy Rights

Depending on your state or country of residence, you may have certain privacy rights under applicable law. You can request:

  • Further details about the personal information we collect about you
  • Access to, rectification of, or deletion of certain personal information
  • That we stop sharing or using your personal information in certain circumstances

To exercise your privacy rights, please contact Digital Harbor Foundation at contact@digitalharbor.org.

We strive to process privacy requests in compliance with applicable law. However, in some circumstances, we may not be legally required, or able, to comply with your request.

Security

The Internet is not 100% secure. We cannot promise that your use of our Platform will be completely safe. We encourage you to use caution when using the Internet. We use reasonable means to safeguard personal information under our control.

Storage of Information

Information we maintain may be stored in or outside of the United States. If you live outside of the United States, you understand and agree that we may transfer your personal information to the United States. This Platform is intended for use in the United States and is subject to the laws of the United States, which may not provide the same level of protections as those in your own country.

Links

Our Platform may contain links to other third-party sites that are not governed by this Policy. If you click on a link to a third-party site, you will be taken to a site we do not control. We are not responsible for the privacy practices used by third-party sites. We suggest that you read the privacy policies of those sites carefully.

How to Contact Us

Digital Harbor Foundation is the contact for legal issues regarding Illinois Digital Service. If you have any questions, comments, or concerns about our privacy practices or this Policy, please feel free to contact Digital Harbor Foundation at contact@digitalharbor.org.

Changes in Policy

From time to time, we may change our Policy. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our Platform. Please check our Platform periodically for updates.

Last updated: February 2026