About

ABOUT

We are a network of Illinois-based civic technologists with deep experience working across federal, state, and local government.

We help government leaders wrestle with the hard work of reimagining public services, bringing skills and expertise in:

  • Product management
  • User experience research
  • Visual and content design
  • Software engineering
  • Data analysis and storytelling

As a nonprofit technology partner, we offer pro bono services to state and local Illinois government agencies.

If you're a government leader looking to improve your service delivery technology, let's start a conversation.

HOW WE WORK

Start small to build momentum

We break complex problems into small, testable chunks.

Work with those close to the problem

We collaborate deeply with government staff and nonprofit partners.

Test ideas with real people

We take ideas out of the theoretical and test them in the real world as quickly as possible.

Deliver early and often

We don't wait for the perfect version of "done" before we start delivering.

Share what we learn

We work in the open and publish as we go.

This results in technology that:

  • Gets people what they need with less friction
  • Creates simple experiences that do not overwhelm
  • Delivers accessible services available in many languages
  • Makes life easier for government delivery staff

LEADERSHIP

Emily Herrick

Director of Projects

Alex Soble

Executive Director



CONTRIBUTORS

Omar Gonzalez

Talent Advisor

Nathalie Rayter

Product Manager

Kaleigh Simmons

Co-Founder and Content Designer

Savannah Million

UX Designer

Andrew McCaskill

Civic Tech Apprentice

Paige Wilson-Coleman

Civic Tech Apprentice



ADVISORY COMMITTEE

Andrew Coy

Advisor

Frank Zhu

Advisor

Jennifer Phillips

Advisor

OUR STRUCTURE

Illinois Digital Service is a fiscally-sponsored project of the Digital Harbor Foundation (opens in new tab).

FUNDERS