ABOUT
We are a network of Illinois-based civic technologists with deep experience working across federal, state, and local government.
We help government leaders wrestle with the hard work of reimagining public services, bringing skills and expertise in:
- Product management
- User experience research
- Visual and content design
- Software engineering
- Data analysis and storytelling
As a nonprofit technology partner, we offer pro bono services to state and local Illinois government agencies.
If you're a government leader looking to improve your service delivery technology, let's start a conversation.
HOW WE WORK
Start small to build momentum
We break complex problems into small, testable chunks.
Work with those close to the problem
We collaborate deeply with government staff and nonprofit partners.
Test ideas with real people
We take ideas out of the theoretical and test them in the real world as quickly as possible.
Deliver early and often
We don't wait for the perfect version of "done" before we start delivering.
Share what we learn
We work in the open and publish as we go.
This results in technology that:
- Gets people what they need with less friction
- Creates simple experiences that do not overwhelm
- Delivers accessible services available in many languages
- Makes life easier for government delivery staff
LEADERSHIP
Emily Herrick
Director of Projects
Alex Soble
Executive Director
CONTRIBUTORS
Omar Gonzalez
Talent Advisor
Nathalie Rayter
Product Manager
Kaleigh Simmons
Co-Founder and Content Designer
Savannah Million
UX Designer
Andrew McCaskill
Civic Tech Apprentice
Paige Wilson-Coleman
Civic Tech Apprentice
ADVISORY COMMITTEE
Andrew Coy
Advisor
Frank Zhu
Advisor
Jennifer Phillips
Advisor
OUR STRUCTURE
Illinois Digital Service is a fiscally-sponsored project of the Digital Harbor Foundation (opens in new tab).